Informativa sulle spedizioni

INNOVAPAX — Shipping Policy

Last updated: May 14, 2026

InnovaPax serves as a B2B information and inquiry platform for industrial packaging machinery. We do not sell physical products directly through this website. All deliveries of equipment, components, or related goods are handled through separate commercial agreements. The following terms apply to any orders placed through or facilitated by InnovaPax.

Order Processing

All orders are confirmed in writing via a formal order confirmation issued by InnovaPax / Maker Factory. Production or sourcing of equipment does not commence until written order confirmation has been received and, where applicable, a deposit payment has been processed.

Lead Times

Delivery lead times vary depending on equipment type, configuration, and supplier availability. Indicative lead times are stated in the relevant quotation. InnovaPax cannot guarantee specific delivery dates until a formal order has been confirmed. Lead times are subject to change due to supply chain conditions beyond our control.

Shipping and Freight

Unless otherwise agreed in writing, all goods are shipped Ex Works (EXW) from the supplier's or our premises. The buyer is responsible for arranging and covering the cost of freight, insurance, customs clearance, and import duties applicable in the destination country.

Where InnovaPax arranges freight on the buyer's behalf, this will be specified in the quotation and invoiced separately at cost.

Risk of Loss

Risk passes to the buyer upon handover of goods to the carrier, in accordance with the agreed Incoterms. We recommend that buyers arrange adequate cargo insurance for all shipments.

Damaged or Missing Goods

Any damage or shortage must be noted on the carrier's delivery documentation at the time of receipt and reported to InnovaPax in writing within 48 hours of delivery. Claims reported after this period may not be accepted.

Contact

InnovaPax / Maker Factory Håndværkervej 6B, 6800 Varde, Denmark Email: info@innovapax.com — Phone: +45 42 71 12 79